PRIVACY POLICY
Wax Box Club Privacy Policy
This Privacy Policy outlines how Wax Box Club ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.waxboxclub.com/ ("the Site") or otherwise communicate with us (collectively, "the Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By accessing and using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from using or accessing any of the Services.
Changes to this Privacy Policy We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site, with the "Last updated" date specified, and any other steps required by applicable law will be taken.
How we Collect and Use your Personal Information To provide the Services, we collect and have collected personal information about you from various sources over the past 12 months. The information collected and used varies depending on your interaction with us.
In addition to the specific uses outlined below, we may utilize collected information to communicate with you, deliver the Services, comply with legal obligations, enforce terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect The types of personal information we obtain depend on how you interact with our Site and use our Services. When we mention "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You Information directly submitted to us through our Services may include:
Basic contact details: Your name, address, phone number, email.
Order information: Your name, billing address, shipping address, payment confirmation, email address, phone number.
Account information: Your username, password, security questions.
Shopping information: Items you view, add to your cart, or place in your wishlist.
Customer support information: Information included in communications with us.
Some Services features may require you to provide certain information. You may choose not to provide this information, but doing so may limit your use or access to these features.
Information We Collect through Cookies We automatically collect certain information about your interaction with the Services ("Usage Data"). Cookies, pixels, and similar technologies ("Cookies") may be used for this purpose. Usage Data may include information about how you access and use our Site and your account, device information, browser information, network connection details, IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties We may obtain information about you from third parties, including vendors and service providers. These third parties may collect information on our behalf, such as:
Companies supporting our Site and Services, e.g., Shopify.
Payment processors collecting payment information to process your orders and fulfill requested products or services.
Online tracking technologies, when you visit our Site or interact with our Services or advertisements.
Information obtained from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties, nor are we liable for third-party policies or practices.
How We Use Your Personal Information We use your personal information for various purposes, including:
Providing Products and Services: To fulfill orders, process payments, facilitate shipping, manage accounts, and enable you to post reviews.
Marketing and Advertising: Sending marketing communications, advertising products or services, and tailoring Services and advertising on our Site and other platforms.
Security and Fraud Prevention: Detecting, investigating, or taking action against possible fraudulent, illegal, or malicious activity.
Communicating with You: Providing customer support, improving Services, and maintaining a responsive business relationship.
How We Disclose Personal Information Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes as outlined in this Privacy Policy. Such circumstances include:
Vendors and Third Parties: Service providers performing functions on our behalf, such as IT management, payment processing, data analytics, and customer support.
Business and Marketing Partners: Sharing information with partners, like Shopify, to provide services and personalized advertising.
Consent or Direction: Disclosing information with your consent, such as for shipping products or through social media widgets.
Corporate Transactions: In connection with a business transaction, merger, or bankruptcy.
Legal Obligations: To comply with applicable legal obligations and respond to requests like subpoenas and search warrants.
In the past 12 months, we have disclosed the following categories of personal information about users for the purposes mentioned above:
Categories:
Identifiers, such as basic contact details and certain order and account information.
Commercial information, like order information, shopping information, and customer support information.
Internet or other similar network activity, such as Usage Data.
Categories of Recipients:
Vendors and third parties performing services on our behalf.
Business and marketing partners.
Affiliates.
We do not use or disclose sensitive personal information to infer characteristics about you.
We have "sold" and "shared" (as defined in applicable law) personal information over the preceding 12 months for advertising and marketing activities, including:
Category of Personal Information:
Identifiers, such as basic contact details and certain order and account information.
Commercial information, including records of products or services purchased and shopping information.
Internet or other similar network activity, such as Usage Data.
Categories of Recipients:
Business and marketing partners.
User Generated Content Services may allow you to post product reviews and other user-generated content. Content submitted to public areas becomes public and accessible by anyone. We do not control who has access to the information you make available and are not responsible for its privacy or security.
Third-Party Websites and Links Our Site may contain links to third-party websites or online platforms. We recommend reviewing their privacy and security policies before accessing them, as we are not responsible for their privacy practices or information accuracy. Links do not imply our endorsement of content or owners/operators, except as disclosed on the Services.
Children's Data Our Services are not intended for children, and we do not knowingly collect personal information from them. If you are a parent or guardian and your child provided us with personal information, contact us to request its deletion.
As of the Effective Date, we have no actual knowledge of sharing or selling personal information of individuals under 16 years of age.
Security and Retention of Your Information No security measures are perfect, and we cannot guarantee "perfect security." Information sent to us may not be secure during transit. For secure communication of sensitive or confidential information, avoid using unsecured channels.
Retention of your personal information depends on factors such as account maintenance, Service provision, legal obligations, dispute resolution, and contract enforcement.
Your Rights and Choices Depending on your location, you may have rights in relation to your personal information. These include:
Right to Access / Know: Request access to personal information held, including details of its use and sharing.
Right to Delete: Request deletion of personal information we maintain.
Right to Correct: Request correction of inaccurate personal information.
Right of Portability: Request a copy of personal information and transfer it to a third party, in certain circumstances.
Right to Opt out of Sale or Sharing or Targeted Advertising: Direct us not to "sell" or "share" your personal information, or opt out of "targeted advertising."
Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information: Direct us to limit use and/or disclosure of sensitive personal information.
Restriction of Processing: Ask us to stop or restrict processing of personal information.
Withdrawal of Consent: Where consent is relied upon, withdraw it.
Appeal: Appeal our decision if we decline a request.
Managing Communication Preferences: Opt-out of promotional emails, while still receiving non-promotional emails.
You may exercise these rights where indicated on our Site or by contacting us using the provided contact details. We do not discriminate for exercising these rights. Information may be collected to verify identity before responding.
Shopify's ad services, such as Shopify Audiences, personalize advertising on third-party websites. To restrict Shopify merchants using your personal information for these services, visit https://privacy.shopify.com/en.
Complaints For complaints about how we process your personal information, contact us using the provided details. If unsatisfied with our response, depending on your location, you may appeal our decision or lodge a complaint with your local data protection authority.
International Users Personal information may be transferred, stored, and processed outside your country, including the United States. Processing occurs by staff and third-party service providers in these countries. For transfers out of Europe, recognized mechanisms like the European Commission's Standard Contractual Clauses or equivalent contracts will be relied upon.
Contact For questions about our privacy practices, this Privacy Policy, or to exercise your rights, email us at waxbxoclub@gmail.com or call us at (647) 498-2056.